Table Tracker, Table Location System LRS
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Table Tracker, a solution changing development for fast casual and F&B restaurants, allows you to locate customers sitting in the cafe or restaurant without there being any confusion as to their location for food delivery. In fact the table tracker can locate the exact position of customers tables and not just a 'zone' as many competitive solutions offer. With the latest leading edge technology used to develop this system the RFID tags placed under the table allows staff to locate exactly where customers are sitting and how long they have been waiting through reporting on screen; with colour codes the on screen data is a huge benefit with this system and can transform your restaurant dramatically through actual information derived from the restaurant in real time. Under table tags do not need any form of battery or power supply to work and so do not need anything changing to keep the system operational, and certainly don't need to do anything except place the tracker literally on the table. |
If customers move table the location system will update on the screen immediately so staff are kept up to date and can deliver food to the correct table.
With table tracker, tables are turned faster and staff know exactly where they are going, food is brought out piping hot and arrives at the table exactly as prepared thus Improving customers satisfaction and service.
Table Tracker is the only system that can do with its accuracy to the level of 100% accurate table identification, whereas other systems mainly only operate to a 'zone' and are far less accurate leading to mistakes when food is delivered.
Table Tracker is a system used by many large cafes around the UK and has been proven successful in every site table tracker is installed. We have never had a failed table tracker install since the start of roll out throughout the United Kingdom.
Here are some advantages of using Table Tracker
- Increases the time spent with customers (a benefit)
- Managers are able to overview the data of table tracker and look at problems to improve
- Great customer experience and satisfaction through fast service
- Reduce delivery times typically by one or two minutes per order (but could be far more)
- food delivered directly to the table
How it works :
ORDER : The customer orders their food and is given a Tracker
LOCATE : The customer then sits down and the seat is then located and is shown on-screen
DELIVER : The food is then delivered without confusion and very quickly
ANALYSE : The delivery process can then be monitored and analyzed for further improvement with reports.
Process of Table Tracker :
DESIGN : Our design team designs your table tracker layout to your exact needs and that will work best for the size of space you have
INSTALLATION : Our installation experts will visit the store and install the system at any convenient time for you. There is no loss of business
TRAINING : Before the table tracker is launched we will train all of your members of staff that will be using the tracker how to get the best from the system on-site
LAUNCH : Once the table tracker is running your business wont be able to run without it!
If you would like to find out more information about the table tracker system we have to offer then please contact our UK office today to speak to a customer services member of our team.